Quality Policy
We at ANCILLARIE, strive to provide the best in clinical support products and services in Biotechnology, Pharmaceutical and Healthcare sector to its customers by achieving quality standards.
Ancillarie accepts responsibility for the complete satisfaction of its customers by providing deliverables within pre-defined timeline, without compromising quality and customer expectations.
Top management at Ancillarie is responsible for assuring that the quality policy is understood, implemented and maintained at all levels. This is executed through comprehensive training of employees; adherence to organization procedures; commitment to meeting customer requirements; and maintaining a company culture that fosters continuous improvement. The Quality policy is also communicated to customers and interested parties.
Ancillarie recognizes the importance of process compliance, GxP Guidelines and the need to guarantee subjects’ rights, safety and well-being as well as the reliability of data in clinical trials. We have adopted appropriate quality standards to ensure study success and customer satisfaction.
In order to meet the applicable regulatory standards and assure service quality, Ancillarie’s organizational processes are aligned with ISO 9001:2015 standard, able to guarantee:
- Compliance with applicable regulatory requirements
- The customers’ expectations and requirements regarding the products and services provided
Ancillarie’s Top Management is solely focusing on the organization and individual growth at every level and is fully committed to deliver quality output, customer satisfaction and the progress of healthcare for the good of society.